In case of any difficulties or issues or any complaints related to our service, please contact us directly by writing to us on support@genvest.ai. We will try to resolve it within 15-30 days. In case you are not satisfied with our response, you can lodge your grievance with SEBI at http://scores.gov.in/. If your complaint is not resolved on SCORES portal, you can start the dispute resolution process through the ODR Portal. The link for the platform is https://smartodr.in/login

Trend of Monthly Disposal of Complaints

Updated through September 2026. September figures are month-to-date as of 26 September 2026.

S.No	Month	Carried forward from previous month	Received	Resolved*	Pending#
01	Jul, 2024	0	0	0	0
02	Aug, 2024	0	0	0	0
03	Sep, 2024	0	0	0	0
04	Oct, 2024	0	0	0	0
05	Nov, 2024	0	0	0	0
06	Dec, 2024	0	0	0	0
07	Jan, 2025	0	0	0	0
08	Feb, 2025	0	0	0	0
09	Mar, 2025	0	0	0	0
10	Apr, 2025	0	0	0	0
11	May, 2025	0	0	0	0
12	Jun, 2025	0	0	0	0
13	Jul, 2025	0	0	0	0
14	Aug, 2025	0	0	0	0
15	Sep, 2025	0	0	0	0
16	Oct, 2025	0	0	0	0
17	Nov, 2025	0	0	0	0
18	Dec, 2025	0	0	0	0
19	Jan, 2026	0	0	0	0
20	Feb, 2026	0	0	0	0
21	Mar, 2026	0	0	0	0
22	Apr, 2026	0	0	0	0
23	May, 2026	0	0	0	0
24	Jun, 2026	0	0	0	0
25	Jul, 2026	0	0	0	0
26	Aug, 2026	0	0	0	0
27	Sep, 2026	0	0	0	0

Current Month Complaints - September 2026

Category	Pending last month	Resolved	Pending over 3 months	Avg. Resolution Time	Total pending
Investors Directly	0	0	0	NA	0
SEBI Scores	0	0	0	NA	0
Other Sources	0	0	0	NA	0

Annual Trend of Complaints

S.No	Year	Carried forward from previous year	Received	Resolved*	Pending#
01	2026-27 (as of 26 Sep, 2026)	0	0	0	0
02	2025-26	0	0	0	0
03	2024-25	0	0	0	0